Your Holiday Claims

Friday, 25 September 2009

Salmonella scare at the Holiday Village Turkey

Reports of Salmonella, Cryptosporidium, Campylobacter and Severe Gastroenteritis from people who have stayed at the Holiday Village, Sarigerme, Turkey, were highlighted on BBC´s Watchdog programme last night.

Why not phone 08000 154321 Farnworth Rose Solicitors or click here www.yourholidayclaims.co.uk to submit a question


The hotel, on the south-west coast of Turkey is exclusive to First Choice for the UK customers, and with 17 pools and 12 restaurants, the complex is sold to customers as an ideal all-inclusive resort for families. What First Choice don´t tell customers when they book is that the company admitted liability for claims against the hotel in 2005, 2006 and 2007.

One rep blamed the ´oily food´ for holidaymakers becoming ill, but went on to say ´there´s no sort of disease or bug or anything.´

When Watchdog sent undercover researchers to check out the Holiday Village, Sarigerme, Turkey, the restaurant looked spotless and there were cleaners everywhere, but they also met more holidaymakers who had become seriously ill with sickness and diarrhoea.


Carole Monteverd was part of a group of 21 from Manchester who stayed at the Holiday Village, Sarigerme, Turkey. Thirteen of the group became ill, and four more developed symptoms on their return to the UK.

Eleven year old Victoria Shaw developed Salmonella, and her father Mark caught Campylobacter, which is an intestinal disease caused by undercooked meat or cross-contamination of food. Mark said he was so ill he couldn´t climb the stairs and on one day he went to the toilet 37 times.

Although First Choice claims to have sent independent experts to the resort three times this year, people are still falling ill. Watchdog heard many cases of people falling ill with vomiting and diarrhoea just a few days into their stay at the Holiday Village.


Some holidaymakers had to seek urgent medical treatment in the resort, and some even had to be hospitalised.


First Choice are adamant that every precaution is taken before sending people to the Holiday Village, Sarigerme, and a spokesman said:

“At First Choice, the health and well being of our customers is our primary focus, and we would like to apologise to anyone who has experienced sickness whilst staying at the Holiday Village, Turkey.

“The Holiday Village in Turkey is and continues to be very popular, with the substantial majority of customers rating the property highly in customer satisfaction surveys. In fact, over 80% of our guests would recommend the resort to a friend. However, we will continue to do everything we can to ensure that all of our customers have a safe and enjoyable holiday. We also employ our own health and hygiene specialist who is based at the property, and water samples from each swimming pool are tested at least four times a day.”

If you have suffered holiday illness at the Holiday Village, Sarigerme, Turkey, Farnworth Rose Personal Injury Solicitors can help you claim compensation for loss of enjoyment of your holiday, pain and suffering. We are experts in travel law and we specialise in holiday illness and accident compensation claims abroad. Before accepting any offer of compensation, or before contacting a claims management company, contact us free of charge on 080001 54321 or fill in the online form. Farnworth Rose Personal Injury Solicitors work on a no win no fee basis and you get 100% of the compensation.

Labels: , , , ,

Friday, 4 September 2009

20 holiday resorts with food poisoning complaints

Food poisoning and holiday complaints

Most people enjoy fabulous holidays in Egypt, Greece, Cuba, Tunisia, Spain and Turkey, but some have suffered holiday hotel food poisoning and other holiday illnesses, including Norovirus, Salmonella and Shigella, and serious gastroenteritis during their trips.

For more information how to make a no win no fee no obligation compensation claim phone 08000 154321 or click here for http://www.yourholidayclaims.co.uk/


One of the most historic locations to visit on holiday is Egypt. Visitors are attracted to this diverse and fascinating country to visit the Pyramids, cruise down the Nile, or experience how the pharaohs lived many years ago. Modern Egypt is still a major tourist attraction, but reports of holiday illness are not uncommon in some of its hotels.

Complaints have included food poisoning, inappropriate behaviour, dirty swimming pools and poor plumbing, and holidays which have received specific complaints in Egypt in 2009 include: The Holiday Village, Sharm El Sheikh, The Sierra Sharm El Sheikh, The Sheraton Sharm Hotel, Sharm El Sheikh, The Jaz Mirabel Beach, Sharm El Sheikh and The Concorde El Salam Hotel, Sharm El Sheikh.

Holiday hotels in Turkey have also received similar complaints, including holiday food poisoning and holiday illness, and include: Club Seray Forest, Marmaris, Sun Maris Beach Hotel, Marmaris and the Holiday Village in Sarigerme, Turkey.

Spain is one of the world´s top tourist destinations, but it still gets its fair share of previous complaints from holidaymakers, including holiday food poisoning outbreaks, Norovirus and Salmonella in some hotels. Complaints in 2009 have been made about the following hotels and holiday complexes in Spain: The Holiday Village, Benalmadena, Costa del Sol, The Holiday Village, C´an Picafort, Majorca, Paradise Island, Playa Blanca, Lanzarote, the Paraiso Ten, Benidorm, Costa Blanca, Spain, Bellevue Apartments, Alcudia, Majorca and the Hotel Clumba Mar, C´an Picafort, Majorca.

Tunisia is another popular tourist destination where a number of complaints have been made against holiday hotels in 2009. Complaints range from food poisoning to poor hygiene standards, and hotels which have received complaints include: The Hotel Riviera at Port El Kantaoui, Hotel Neptunia Beach at Skanes, Hotel Sahara Beach, Skanes, Houda Beach & Golf Resort,Skanes, Monastir and The Hotel Marhaba, Sousse.

Greece and the Greek Islands is another holiday hotspot which has seen its fair share of holiday hotel complaints in 2009, including complaints against: The Aghios Gordios Hotel, Corfu.

Holiday hotels in Cuba which have received complaints include: The Melia Las Dunas at Cayo Santa Maria.

contact Farnworth Rose Solicitors for free expert advice

Labels: , , ,

Cruise Ship Holiday Illness Complaints

Complaints on cruise ships

Holiday illness which results from poor standards of food and hygiene on cruise ships has increased over the past five years. Common complaints include outbreaks of cruise ship food poisoning and poor hygiene standards, which can result in Norovirus, Salmonella, and serious cases of gastroenteritis.

For more information how to make a no win no fee no obligation compensation claim phone 08000 154321 or click here for http://www.yourholidayclaims.co.uk/



During 2008 and 2009, complaints were made about the following cruise ships and specific cruises:

The MS Thomson Spirit, during the Pyramids and Piazzas Cruise, The MS Thomson Spirit, during the Iberian Delights Cruise, The Sonesta St George during a Nile Cruise in Egypt, The MS Brilliance of the Seas, during a Mediterranean cruise, The MS Constellation, during a Caribbean Cruise, the MS Jasmin, during a Nile Cruise in Egypt, The Thomson Spirit, during a Mediterranean Cruise, The MS Serenade, during a Nile Cruise in Egypt, and The QE2, during a half world cruise in 2008,

free advice on how to make a hoilday illness claim

Labels: , , , ,