Salmonella scare at the Holiday Village Turkey

Reports of Salmonella, Cryptosporidium, Campylobacter and Severe Gastroenteritis from people who have stayed at the Holiday Village, Sarigerme, Turkey, were highlighted on BBC´s Watchdog programme last night.

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The hotel, on the south-west coast of Turkey is exclusive to First Choice for the UK customers, and with 17 pools and 12 restaurants, the complex is sold to customers as an ideal all-inclusive resort for families. What First Choice don´t tell customers when they book is that the company admitted liability for claims against the hotel in 2005, 2006 and 2007.

One rep blamed the ´oily food´ for holidaymakers becoming ill, but went on to say ´there´s no sort of disease or bug or anything.´

When Watchdog sent undercover researchers to check out the Holiday Village, Sarigerme, Turkey, the restaurant looked spotless and there were cleaners everywhere, but they also met more holidaymakers who had become seriously ill with sickness and diarrhoea.


Carole Monteverd was part of a group of 21 from Manchester who stayed at the Holiday Village, Sarigerme, Turkey. Thirteen of the group became ill, and four more developed symptoms on their return to the UK.

Eleven year old Victoria Shaw developed Salmonella, and her father Mark caught Campylobacter, which is an intestinal disease caused by undercooked meat or cross-contamination of food. Mark said he was so ill he couldn´t climb the stairs and on one day he went to the toilet 37 times.

Although First Choice claims to have sent independent experts to the resort three times this year, people are still falling ill. Watchdog heard many cases of people falling ill with vomiting and diarrhoea just a few days into their stay at the Holiday Village.


Some holidaymakers had to seek urgent medical treatment in the resort, and some even had to be hospitalised.


First Choice are adamant that every precaution is taken before sending people to the Holiday Village, Sarigerme, and a spokesman said:

“At First Choice, the health and well being of our customers is our primary focus, and we would like to apologise to anyone who has experienced sickness whilst staying at the Holiday Village, Turkey.

“The Holiday Village in Turkey is and continues to be very popular, with the substantial majority of customers rating the property highly in customer satisfaction surveys. In fact, over 80% of our guests would recommend the resort to a friend. However, we will continue to do everything we can to ensure that all of our customers have a safe and enjoyable holiday. We also employ our own health and hygiene specialist who is based at the property, and water samples from each swimming pool are tested at least four times a day.”

If you have suffered holiday illness at the Holiday Village, Sarigerme, Turkey, Farnworth Rose Personal Injury Solicitors can help you claim compensation for loss of enjoyment of your holiday, pain and suffering. We are experts in travel law and we specialise in holiday illness and accident compensation claims abroad. Before accepting any offer of compensation, or before contacting a claims management company, contact us free of charge on 080001 54321 or fill in the online form. Farnworth Rose Personal Injury Solicitors work on a no win no fee basis and you get 100% of the compensation.