Your Holiday Claims

Monday, 23 November 2009

Possible Cryptosporidium outbreak at Aqua Fantasy Aqua Park Hotel Kusadasi Turkey

We have received complaints from holidaymakers who stayed at the Aqua Fantasy Aqua Park Hotel in Kusadasi Turkey during September, 2009.

Why not phone 08000 154321 Farnworth Rose Solicitors or click here www.yourholidayclaims.co.uk to submit a question

Cryptosporidium is said to have broken out at the Aqua Fantasy Hotel in Kusadasi, which left holiday-makers suffering symptoms including diarrhoea, stomach cramps and sickness. Cryptosporidium is a parasite which can cause severe illness in people with compromised immune systems, and symptoms can come and go for up to four weeks.

Cryptosporidium can be spread from an infected person to others if they come into contact with the faeces of the individual carrying the parasite. Infection can occur if someone swallows food or water contaminated with Cryptosporidium. If a baby or child has the infection, parents and child carers need to be particularly careful when changing nappies or wiping the child's bottom after going to the toilet.

If you think you have the infection, you should wash your hands carefully after using the toilet and before preparing or serving food to make sure you don't infect anyone else. It would be a good idea to disinfect the bathroom every day until you are clear of infection, and disinfect surfaces where you prepare food.
If you have suffered any symptoms of Cryptosporidium, food poisoning, gastroenteritis or any other illness while staying at the Aqua Fantasy Aqua Park Hotel at Kusadasi Turkey, during 2008 or 2009, we can help you claim holiday illness compensation. We specialise in holiday illness compensation claims and we are experts in the complicated field of travel law. We work on a no win no fee basis, so you get 100% of the compensation. Contact us today for more information about holiday illness compensation claims and we will give you a free claim assessment. Call free on 080001 54321 or fill in the online form.

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Friday, 20 November 2009

Frequently asked questions about claims compensation

1. How do I know if I can make a claim?

If you have been injured because of the fault of someone else, you can claim financial compensation through the courts.

Why not phone 08000 154321 Farnworth Rose Solicitors or click here www.yourholidayclaims.co.uk to submit a question

2. Who can actually make a claim?

You can claim on your own behalf if you are the injured person (the claimant). If the person with a case for compensation is under the age of 18, the court will appoint a ´litigation friend´ who is normally a parent or close relative. If the injured person cannot make decisions for him/herself, or is in any way incapacitated, the court may also appoint a ´litigation friend´, who typically will be a close relative. If a claim is made on the behalf of someone who has died, their dependants have the right to make a claim on their behalf.

3. What is the time limit for making a claim?

In most cases the time limit is 3 years from the date of the accident, although you are always recommended to contact a personal injury solicitor as soon as possible. If you fail to settle the matter or to issue court proceedings within 3 years, your claim will become statute-barred under the Limitation Act of 1980. It is worth noting that some accidents, such as those suffered on board holiday aircraft, have to be claimed for within 2 years, so always contact a personal injury solicitor as soon as you can after the incident. If you are claiming for an occupational illness, then you have 3 years to claim after the date you were first diagnosed with the illness. If a person dies, their dependants have 3 years from the date of death to make a claim, as long as that period has not passed during the injured person´s lifetime. If the person is under 18, that period of 3 years will not start until their 18th birthday.

4. Can I still claim if 3 years have gone by?


If there is a particularly good reason for the delay in claiming, the court will allow a claim to be made ´out of time´. It is however completely up to the court, and the safest way to make sure your claim is heard is to make it as soon as you can after the accident.


5. What counts as being an injury?

You can only claim compensation for an injury or illness that was the fault of someone else. An injury is a physical or psychological harm which must be more than minimal, and you must suffer some actual symptoms. Your solicitor will need to get a medical report to confirm the extent of your injury and to inform the court what was the likely cause of the injury and what is the extent of the injury.


6. What actually is fault?

You can only claim compensation if someone was legally at fault for your injury/illness. If that person was negligent or breaks a law or regulation, the injured person can make a claim against them.

7. What constitutes negligence?

Negligence can be defined as behaviour or conduct that is blameworthy, as it falls short of what a reasonable person would do to protect another from risk of harm. If an injured person proves another person acted negligently, which resulted in an injury, the injured party can claim financial compensation for harm done. For example, an employer owes a duty of care to ensure his employees are provided with a safe work environment. If an employer leaves wires and cables strewn across the floor of the workplace, and an employee trips and breaks his leg, the employer would be negligent and liable to pay financial compensation. There is also a statutory duty on employers to keep walkways clear and in good repair, so in this instance, negligence could be proved plus a breach of statutory duty.

8. What does financial compensation mean?

Financial compensation or ´damages´ is money that a claimant is awarded after an accident, injury or illness which was the fault of someone else.

General damages are lump sums, payable to compensate the claimant for pain, suffering and loss of amenity. The amount payable depends on the severity of the injury and the extent of the symptoms. In most cases, the more severe the injury, the higher the award of general damages.
Special damages are past and future financial losses which are directly linked to the injury. Most common special damages are claims for future lost earnings, the cost of replacement of damaged items and the cost of medical treatment and drugs.

9. How can I make a claim?

Firstly, you should know that claims management companies are not qualified to deal with court proceedings, and they cannot represent you in court. Once you contact a claims management company they will normally sell your claim to a firm of solicitors in your area. In other words, claims management companies are the middlemen, who pass on your claim to the highest bidder. Our advice would be to cut out the middlemen altogether and contact a firm of qualified personal injury solicitors directly for a free claim assessment. Once you have asked us to act on your behalf, we will send you a Letter of Engagement, which will state your instructions to us and the terms on which we will act. This will cover any no win, no fee agreement and state exactly how we will work for you.

10. What happens next?

Once we have taken a statement from you, based on the facts presented to us, if we agree you have a claim, we will identify the defendant and send a Letter of Claim. This can be quite detailed and has to comply with the relevant ´pre-action protocol´, which is protocol set out by the Ministry of Justice to govern the dealing between parties up to the point of any court proceedings. The defendant must acknowledge receipt of the letter within 21 days and complete their liability investigations within 3 months. The defendant must admit or deny fault when replying. If he admits fault straight away, we can go straight on to investigate how much compensation you are entitled to. If, however, the defendant denies fault, they must explain their denial and disclose any relevant documentation. We will consider the response of the defendant and advise you how to proceed. We will also investigate liability and fault issues for you, or we will let you know if we feel your case is not likely to succeed.

Why not phone 08000 154321 and ask Anne Thomson from Farnworth rose solicitors a question or click here www.yourholidayclaims.co.uk and submit an enquiry

11. What is partial admission on the part of the defendant?

Partial admission is when the defendant admits he is partly guilty for an accident or injury, but also claims the incident was not all his fault. He may allege that the Claimant was partly to blame for injuries sustained or that another party was at fault. If the defendant is only proved to be partly at fault, a Judge could reduce the amount of compensation to be paid to the claimant. For example, if a claimant is injured after his car has been hit by another vehicle, and his injuries are made worse by the fact he is not wearing a seatbelt, the Judge could reduce the compensation award by 25%.

12. What does expert evidence mean?

Claimants in personal injury cases always have to obtain an expert medical opinion, so that they can inform the court about the exact injury caused by the accident, plus the likelihood of any long term effects. When serious injury takes place, more than one expert medical report is normally required by the court.
If treatment or recovery is ongoing, it may take more time for medical evidence to be obtained, or it may not be possible to give a long term prognosis until a longer amount of time has passed. Claimants can often become frustrated when claims are delayed, but medical matters are often out of the hands of the personal injury solicitors.
A non-medical expert could be instructed to advise the judge on specialist areas such as reconstruction after an accident, but the expert´s duty is always to the court and not the claimant.
When medical evidence has been presented and agreed, claimants can normally be informed how much compensation is likely to be awarded, and an offer to settle out of court can be made by either party.

13. What does an ´offer to settle´ mean?

An ´offer to settle´ is an attempt to come to an agreement without court proceedings. This offer can be made at any stage of the claims process by either party. This agreement can relate to liability or value.

14. What if the case is not settled?

If both parties cannot come to an agreement, or if the 3 year time period is about to end, we would recommend that court proceedings take place.

15. What is an issue of court proceedings?

An issue of court proceedings means lodging the claim form with the correct fee at the court office. The form is then stamped with the court seal and a form will be issued called the ´Notice of issue of Court Proceedings.´ This document, along with the claim form are known as ´Proceedings´, and this is a formal step which starts the legal process and can end up with a court trial before a judge. The claimant, or his representatives, must issue court proceedings within 3 years of the date of the accident.

16. What happens after court proceedings have been issued?

Court proceedings must be served once they have been issued, which means they have to be sent, delivered or handed to the defendant at their home, place of business of registered office. This can be done by the court or by us, and the documents have to be served within 4 months of the date of issue.

The defendant then has 14 days to acknowledge receipt of the proceedings, which can be done easily by posting the reply slip on the back of the document. If the claim is for personal injury, other documents which must be served within 4 months include:

• Particulars of the claim, which is a formal statement explaining the actual circumstances of the accident, the fault alleged by the claimant and the injury suffered, plus medical evidence and details of financial loss.

• A medical report, written by a qualified medical practitioner, that states the circumstances of the accident, the injuries to the claimant, and the affect they have had on him.

• A schedule of financial loss, which sets out any special damages.

17. What is the Defence?

The Defence is the reply from the defendant to the particulars of the claim. He will either admit liability, partially admit liability or deny liability completely. The Defence is due just 14 days after acknowledgement of service is filed, but if all parties are in agreement, an extension up to 1 month can be arranged. If a longer extension time is required, court permission is needed.

18. What happens after the Defence has been received?


The court will invite both parties to submit a timetable to trial, but if they can´t agree, the Judge will impose a timetable which is known as the court ´directions.´ This document will make clear the steps both parties need to take to prepare the case for trial, and will allocate a trial window, within which the date of the trial will fall. The court will attempt to arrange a trial date as soon as possible, and the ´directions´ will include a date for exchange of documents and witness statements, plus other necessary documents so both sides are ready for the trial date.

19. What is included in a list of documents?

A list of documents includes everything the claimant may rely on to support his case in court. This can typically include: witness statements and medical reports showing evidence of injuries.
20. What is Exchange of Witness and Expert Evidence?
Each party, the claimant and the defendant, will send their witness and expert evidence to the other party on a date decided by the court. Both parties can put questions to each other´s expert witnesses to try and find some common ground with the issues being disputed.

21. What happens if the case is still not resolved?

If both parties cannot reach an amicable agreement, there will be a court trial, presided over by a Judge. You will probably need to attend court to answer questions from the defendant´s legal team, but this is not particularly daunting, and the personal injury solicitors who represent you will give you a full brief before this happens. Interestingly, only 5% of all claims for personal injury end up in court.

If you have been injured or suffered illness through the negligence of another person, you can claim compensation with Farnworth Rose Personal Injury Solicitors. We are experts in holiday illness and accident compensation claims, and we can get you a significant payout if you suffered personal injury after an accident at work or a road traffic accident that was not your fault. You get 100% of the compensation and we work on a no win no fee basis so there is no risk to you. Don´t suffer in silence. Call us now for a free assessment of your claim on 080001 54321 or fill in the online claim form.

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Food poisoning in Sharm El Sheikh Egypt

Hundreds of complaints have been flooding in from holidaymakers who have fallen ill recently with food poisoning at hotels in Sharm El Sheikh, Egypt.

Why not phone 08000 154321 Farnworth Rose Solicitors or click here www.yourholidayclaims.co.uk to submit a question

The majority of complaints have been linked with the following hotels in Sharm El Sheik:

• Concorde El Salam
• Savita Resort and Spa
• Sierra Sharm El Sheikh
• Baron Palms Resort
• The Laguna Vista Garden Resort
• Grand Plaza Resort
• Sunrise Tirana Aquapark
• Sonesta Beach Resort and Casino
• Tropicana Azure Club Hotel

Most of the holidaymakers who have made complaints about holiday illness at the Sharm El Sheikh Hotels have been diagnosed with bacterial infections, including Salmonella and Campylobacter, which can both be caused by poor food handling and hygiene practices and negligence on the part of the hotel management or tour operator.
Farnworth Rose Personal Injury Solicitors are experts in travel law, and we specialise in holiday illness and accidents abroad, including food poisoning cases in Egypt. We work on a no win no fee basis and you get 100% of the compensation. If you have fallen ill in Egypt or any other holiday destination, we can get you the compensation you deserve. Contact us free on 080001 54321 or fill in the online claim form and we will give you a free claim assessment.

Holiday food poisoning in Egypt and around the world


High numbers of food poisoning outbreaks are reported every year in Egypt, the Dominican Republic, Turkey and Spain, plus many cases of cruise ship illness abroad. Attracting thousands of holiday makers each year to the pyramids, Nile cruises and its ancient monuments, Egypt is a popular destination. Most hotels offer tourists modern facilities, good food and comfortable bedrooms, but what happens when it all goes wrong. There has been an increase in reported cases of food poisoning in hotels in Sharm El Sheikh, Egypt for the past two years. Some cases of illness were linked to dirty swimming pools and to food being badly prepared and stored, which is due to negligence.

Food poisoning is caused by a bacterial infection and can be prevented with proper food hygiene methods. Food poisoning is not caused by airborne viruses or bugs, which most holiday reps would have you believe. Cases of food poisoning from all-inclusive hotels has also increased, and the ´all you can eat´ buffets are a particular risk when left out at room temperature for too long, or left outside, open to the elements.

Food poisoning in Sharm El Sheikh or any other world-wide destination will ruin your holiday and leave you out of pocket. You can claim compensation for holiday illness or accident if it was caused by another person. When you return to the UK always get checked out by your own GP if you have suffered food poisoning (Salmonella can stay in the system for months), and contact a personal injury solicitor who specialises in travel law.

Common food poisoning symptoms which can be picked up on holiday include:

Nausea, Vomiting and Diarrhoea, which can lead to serious conditions such as Reactive Arthritis, Chronic Fatigue Syndrome or Irritable Bowel Syndrome.

Salmonella

Salmonella is caused by unclean food being ingested, and is particularly prevalent in holiday hotel kitchens and restaurants which have bad hygiene practices. It can be can be passed on by excretions from infected people or animals and polluted surface water. Poultry which is not properly thawed is also a major source of Salmonella poisoning.

E.coli

E.coli is linked with eating unwashed fruit and vegetables and meat which has been contaminated after slaughter.

Shigella

Shigella is typically contracted via ingestion, including faecal-oral contamination.

Typhoid

Typhoid is a serious illness which can be passed on by the ingestion of food or water, contaminated with faeces from an infected person. Transmission is from human to human, and is typically spread in environments where human faeces or urine come into contact with food and drinking water. Typhoid is much more prevalent in developing countries than in the developed world.

Amoebic Dysentery

Normally transmitted via the faecal-oral route, amoebic dysentery can be passed on from dirty hands or objects touched by an infected person. This type of virus is mostly prevalent in developing countries.

Giardia Lamblia

Giardia often occurs through ingestion of contaminated water or food where the contamination is caused by poor hygiene standards. A Giardia cyst can last for months in warm water and can be found typically in water systems and stagnant pools of water. Transmission also occurs regularly at children´s holiday clubs, where children don´t have good hygiene practices. The virus affects humans, cats, dogs and birds.
Campylobacter

Campylobacter is commonly caused via the faecal-oral route from person to person, or by ingestion of contaminated food or water and eating raw meat.

Norovirus

Norovirus is transmitted directly from person to person or via contaminated water and food. Waterborne outbreaks can be the result of dirty swimming pools, poorly treated tap water and ice in drinks. Shellfish, particularly oysters, and salads are the foods most linked to Norwalk outbreaks. Food handlers carrying the virus often contaminate food during preparation.

Hepatitis A

Hepatitis A is transmitted by the faecal-oral route via contaminated food or water and outbreaks of the disease are most common in developing countries.

Cryptosporidium

Cryptosporidium infection is passed on through contaminated substances, including water and undercooked food, which has been in contact with the faeces of an infected animal or human. Badly treated water supplies can also cause Cryptosporidium.

Gastroenteritis

An inflammation of the gastrointestinal tract, Gastroenteritis is often caused by Norovirus. E.coli, Shigella and Salmonella cause gastroenteritis, and sources include: food prepared in unhygienic conditions, reheated meat dishes, undercooked barbecue meat, particularly hamburgers, seafood, dairy and bakery products.
If you have suffered food poisoning at your holiday hotel in Egypt or any other worldwide destination, or if you have been unfortunate to suffer a holiday accident, contact Farnworth Rose Personal Injury Solicitors, who specialise in holiday illness and accident compensation claims, as soon as you return to the UK. We pay 100% of the compensation to you and we work on a no win no fee basis. Call us free of charge on 080001 54321 or fill in the online form, and we will help you get the compensation you deserve.

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Tuesday, 3 November 2009

Holiday illness claims from Benalmadena Spain Majorca and the Maldives

Reports have been flooding in from holidaymakers who became ill after staying at the Holiday Village Hotel in Benalmadena, Costa del Sol, Spain, the Holiday Village in C´an Picafort, Majorca and the Kuredu Island Hotel in the Maldives.

Why not phone 08000 154321 Farnworth Rose Solicitors or click here www.yourholidayclaims.co.uk to submit a question

Guests complained of stomach cramps, violent vomiting and severe diarrhoea.

Guests are complaining that their holidays have been ruined after outbreaks of illness which included symptoms of violent diarrhoea and vomiting, which is often linked to food poisoning.

The Holiday Village hotels in Majorca and Benalmadena operate on an all-inclusive basis which can increase the risk of contamination from one person to another, as guests share the same facilities and meal arrangements. The source of infection was likely to have been in the hotel, as most of the guests stay within the complex at meal times.
Many young children have been taken ill while staying at the Holiday Village Hotel in Benalmadena, which has 360 rooms.

Sickness outbreak at the Kuredu Island Hotel Maldives

Recent reports have been received by Farnworth Rose Personal Injury Solicitors from holidaymakers who fell ill while staying at the Kuredu Island Hotel in the Maldives. A widespread sickness virus caused gastric illness, severe diarrhoea and vomiting amongst guests at the hotel. Although food poisoning, Norovirus and Salmonella have not yet been proven, they could be responsible for the outbreak. Guests who have suffered illness at the Kuredu Island Hotel, Maldives, could be entitled to compensation, if the illness was due to the neglect of the hotel staff and/or the tour operator. The hotel has 330 rooms.


Majorca Holiday Village illness outbreak

Several reports of holiday illness have been reported by holidaymakers who stayed at the Holiday Village Hotel in C´an Picafort, Majorca during August and September, 2009. Several complaints were also made in 2009, when guests were taken ill with stomach cramps, diarrhoea and vomiting symptoms.

If you have stayed at the Holiday Village C´an Picafort, Majorca, the Holiday Village in Benalmadena, Spain or the Kuredu Island Hotel in the Maldives, and have been ill during or after your stay, through no fault of your own, you could be entitled to holiday illness compensation.

Farnworth Rose Personal Injury Solicitors are specialists in holiday illness compensation claims and we work on a no win no fee basis so you get 100% of the compensation. Call Farnworth Rose Personal Injury Solicitors on 080001 54321 or fill in the online claim form. Contact us for a free assessment of your claim.

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HOLIDAY ILLNESS AT HOTELS IN 2009

HAVE YOU STAYED AT THESE HOTELS IN THE PAST 6 MONTHS?

The following is a list of the latest hotels where high outbreaks of holiday illness have occurred in recent months.

Why not phone 08000 154321 Farnworth Rose Solicitors or click here www.yourholidayclaims.co.uk to submit a question

1. Holiday Village, Benalmadena, Costa del Sol Spain, August /September 2009

2. Kureda Island, Maldives, September 2009

3. Holiday Village, Majorca, August/September 2009

If you have stayed at any of these resorts and suffered illness, including food poisoning, Norovirus or any type of gastro-illness, which was not your fault, you could be entitled to compensation. If you think you may have a claim, contact Farnworth Rose Personal Injury Solicitors immediately on 080001 54321 or fill in the online claim form. We specialise in holiday illness and we work on a no win no fee basis, so you get 100% of the compensation. Contact us now for a fast assessment of your claim.

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